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Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Rates & Delivery Estimates
| Destination | Method | Estimated Delivery |
|---|---|---|
| Canada | Standard Shipping | 5–7 business days |
| Canada | Expedited Shipping | 2–5 business days |
| United States | Standard Shipping | 5–7 business days |
| International | Standard Shipping | 5–7 business days |
Shipping rates are calculated at checkout based on your location and order weight.
Free Shipping Free standard shipping is available on orders over a certain threshold. Eligible orders will be indicated at checkout.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order via the carrier's website or through our store.
Customs & Duties International orders may be subject to customs fees, import duties, and taxes upon arrival. These charges are the responsibility of the customer and are not included in the order total or shipping cost.
Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at the email listed on our Contact page.